Established: 05/20/05
Updated: 10/10/09

At Samana Nutrition we protect your privacy as if it were our own. We use the information you provide to us for four purposes only: to process your order(s), to reply to your questions, provide our newsletter via email and to incorporate your feedback into improvements to our Web site. We will not give, sell, or rent your personal information or specific account activity to anyone for any reason except as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Information We Collect
In designing our website, we started with the simple belief that customer service is our number one priority. Therefore the customer information we collect is used to enhance our services to you, our customer.

When you visit our website, we collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others. This information is in no way tied to your personal information.

If you place an online order, Paypal uses a secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. And yes, you can opt not to get email from us, as described in the opt-out section below. The credit card information we collect is used ONLY to bill you for products you purchase. For your security your information including credit card and order history is not kept in a database.

Opt-Out
If you decide to opt out of our discounts, our emails provide you the opportunity to opt out of receiving communications from us. You can also opt-out by sending an email to Customer Support with the word unsubscribe followed by your email address in the subject line of the email.

Links
This site may contain links to other sites from time to time. Samana Nutrition is not responsible for the privacy practices or the content of such web sites.

How We Notify You of Changes to our Privacy Policy
Whenever we change our privacy policy, we will post a notice on our website indicating that a new version is available. If Samana Nutrition changes how it uses a users personally identifiable information, the user will be notified by email and they may opt-out at that time. However, if you have opted-out of all communication with the site you will not be contacted, nor will your personally identifiable information be used in this new manner.

Contacting the Samana Nutrition
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, click on Contact Us.