Privacy Policy

Established: (05/20/05)

At Samana Nutrition we protect your privacy as if it were our own. We use the information you provide to us for four purposes only: to process your order(s), to reply to your questions, provide our newsletter via email and to incorporate your feedback into improvements to our Web site. We will not give, sell, or rent your personal information or specific account activity to anyone for any reason except as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Information We Collect
In designing our website, we started with the simple belief that customer service is our number one priority. Therefore the customer information we collect is used to enhance our services to you, our customer.

When you visit our website, we collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others. This information is in no way tied to your personal information.

When you subscribe for our discount email, Samana Nutrition, asks you for contact information (your name and email address). When you sign up to be notified of our discounts we use your name and email address to send you our newsletter and to inform you of sales and special offers. When you submit a question we will use your email address to send you the answer to your question and for no other purpose unless you opt in for our discount email when you asked the question.

Recommend product to a friend. The information collected (friend's name and email address)is used to send a one time only email to the friend letting them know about the product that the user recommends.

If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. And yes, you can opt not to get email from us, as described in the opt-out section below. The credit card information we collect is used ONLY to bill you for products you purchase. For your security your information including credit card and order history is not kept in a database. You may opt-out at any later time by following the unsubscribe instructions in the dsicount or sending an email to discounts@samananutrition.com with the word UNSUBSCRIBE followed by your email address in the subject of the email (example: UNSUBSCRIBE youremail@emailaddress.com).

Opt-Out
If you decide to opt out of our discounts, our emails provide you the opportunity to opt out of receiving communications from us. You can also opt-out by sending an email to Customer Support with the word unsubscribe followed by your email address in the subject line of the email.

Links
This site contains links to other sites. Samana Nutrition is not responsible for the privacy practices or the content of such Web sites.

How We Notify You of Changes to our Privacy Policy
Whenever we change our privacy policy, we will post a notice on our website indicating that a new version is available. If Samana Nutrition changes how it uses a users personally identifiable information, the user will be notified by email and they may opt-out at that time. However, if you have opted-out of all communication with the site you will not be contacted, nor will your personally identifiable information be used in this new manner.

Contacting the Samana Nutrition
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site use one of the following methods to contact us.

To send email to Customer Support click here

To send mail to Samana Nutrition use the following postal address:

Samana Nutrition
PO Box 543
Green River, UT 84525

or call 1-480-239-7931

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*The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition. The statements on this website have not been evaluated by the Food and Drug Administration and is not intended to diagnose, treat, cure or prevent any disease.

If you find a discrepency or a problem with the website contact the webmaster.